Policies

Shipping policy

Last updated 19 October 2026

Where we deliver

We deliver across India. We don't ship internationally yet.

Dispatch and delivery

  • Orders are packed and dispatched within 2 working days of payment.
  • Delivery usually takes 3 to 7 working days after dispatch, depending on your pincode. Remote areas can take longer.
  • Any delivery charge is shown at checkout before you pay.

Tracking

When your order ships, we email you a tracking link from our courier partner so you can follow it to your door.

Problems with delivery

If your parcel arrives damaged or opened, please take photos before opening it further and write to hello@chismic.com within 48 hours of delivery. If an order hasn't arrived within 10 working days of dispatch, contact us and we'll chase the courier for you.